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Chrome Extension

  1. 11 years ago

    pmurphy

    7 Jun 2013

    Hi,
    I installed the extension on chrome 27.0.1453.110 m with extension and have fop2.25

    used fop2 user setup to configure in chrome

    I get the extension drop down list of my extensions, but can't seem to get a link to work to dail. I did some searches, do you have a step by step on what I need to do.

    It is recognizing the number on the web page and when I hoover over number on web page it shows phone icon and click-to-call NXX) NXX XXXX I click but nothing is happening.

    Not sure how to start checking.
    Thanks,

  2. admin

    13 Jun 2013 Administrator

    The chrome extensions requires FOP 2.26 Websockets support in chrome was updated and it is not compatible with the version that was "stable" at time of 2.25 release. You need to upgrade fop2 to use the chrome extension.

  3. xeper

    13 Jun 2013

    Does the extension work with 2.27?

    I get the icon showing "unavailable, invalid crededials"

  4. admin

    13 Jun 2013 Administrator

    It works from 2.26 upwards. Check your extension/password settings, they seem to be wrong.

  5. xeper

    13 Jun 2013

    I've checked and re-checked. The credentials are exactly the same as what I use to log into the site.

    For "FOP2 Server" I have the IP address of the server and port is 4445.

    What context should be in the "context" box?

  6. admin

    13 Jun 2013 Administrator

    If you do not use panel contexts, leave it empty. Hint: FreePBX autoconfiguration system do NOT use panel contexts.

  7. xeper

    13 Jun 2013

    Leaving that box empty fixed it. Thanks.

  8. xeper

    17 Jun 2013

    Whenever I get a pop-up from the Chrome extension my browser then opens a tab to "chrome-extension://noeilkljmfafbfcdoieialchglebbcea/[extension]"

    with the message:

    "No webpage was found for the web address: chrome-extension://noeilkljmfafbfcdoieialchglebbcea/[extension]

    Error 6 (net::ERR_FILE_NOT_FOUND): The file or directory could not be found"

  9. admin

    17 Jun 2013 Administrator

    Whenever I get a pop-up from the Chrome extension my browser then opens a tab to "chrome-extension://noeilkljmfafbfcdoieialchglebbcea/[extension]"

    with the message:

    "No webpage was found for the web address: chrome-extension://noeilkljmfafbfcdoieialchglebbcea/[extension]

    Error 6 (net::ERR_FILE_NOT_FOUND): The file or directory could not be found"

    Did you set anything in the popup link option?

  10. xeper

    17 Jun 2013

    I went by the examples listed and entered "#{CLIDNUM}" (sans quotes)

  11. admin

    18 Jun 2013 Administrator

    That is just a variable, if you want a custom popup, you should enter a full url, like (pseudo code):

    http://www.mycustomcrm.com/find_contact.php?telephone=#{CLIDNUM}

    That is the idea, to open a specific url from any web application you might have, passing variables about your inbound call

    Or a real example:

    http://www.google.com/search?q=#{CLIDNAME}

  12. xeper

    18 Jun 2013

    Ah, that makes sense.

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