Troubleshoot Pop-Up Issues

  1. 13 years ago

    I am able to get the "ringing" section of the Pop-Ups to work correctly.. But the "Connected" is not working correctly..

    I was wondering if there is a way to troubleshoot this.. I assume that its a command-line switch, to show all the Error Levels?

    dhackd

  2. cd /usr/local/fop2 script -f capture.log | ./fop2_server -X 511

    Will dump the server log for me.. But have no idea what im looking for pertaining to Popups.. :)

    dhackd

  3. admin

    18 Oct 2011 Administrator

    Popups are fired on the client.

    on connect popups work only for queue delivered calls when you have the option eventwhencalled=yes in the queue configuration.

    Be sure you are receiving a call from a queue and that the queue has the eventwhencalled option set.

    Best regards,

  4. please remove post.. :) Got it figured out...

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