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I was reviewing fop2 and I see that members can be added to a queue, but my need is to add static agents AXXX, this can be possible with FOP2 or some additional addon?
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7 years ago
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If you use asterisk, you can add permanent members in queues.conf. There is examples at the bottom of the conf. As I know, FOP2 cant add members statically, it must be done on asterisk side.
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If that makes me clear the settings in queue.conf, but wanted to see if there is a way to do it webui form in the FOP2 some payment addon?
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You can create Agent buttons in buttons_custom.cfg
[Agent/1000]
type=extension
label=Jose
extension=1000
context=agents_or_whateverThen you can use those buttons to add/remove Agent/xxx to queues.
