Add member queue Agent A/XXXX

  1. 7 years ago

    0/5000
    I was reviewing fop2 and I see that members can be added to a queue, but my need is to add static agents AXXX, this can be possible with FOP2 or some additional addon?

  2. If you use asterisk, you can add permanent members in queues.conf. There is examples at the bottom of the conf. As I know, FOP2 cant add members statically, it must be done on asterisk side.

  3. If that makes me clear the settings in queue.conf, but wanted to see if there is a way to do it webui form in the FOP2 some payment addon?

  4. admin

    16 Feb 2017 Administrator

    You can create Agent buttons in buttons_custom.cfg

    [Agent/1000]
    type=extension
    label=Jose
    extension=1000
    context=agents_or_whatever

    Then you can use those buttons to add/remove Agent/xxx to queues.

or Sign Up to reply!