Did you find out any workaround for this?

I have the exact same issue with my Firefox/Ubuntu system.

XP virtual works fine though.

I'm sorry to hear you are experiencing the same thing, but glad to see that I'm not the only one (I thought I was going crazy). I actually went back to 2.11. I've tried so many things since then I'm not sure if that was the fix or if it was something else. I'm thinking about trying 2.20 again soon. I've just been too busy to think about it at the moment. If I remember correctly I was still having an issue where the page would kind of lock up and not show current status. My very crude fix to this was to force the page to refresh every 15 minutes.

To do that you need to backup this file /var/www/html/fop2/index.html and then edit the following line in it:

Replace

<meta http-equiv="content-type" content="text/html; charset=utf-8" />

With

<meta http-equiv="refresh" content="900" />

I don't know if you need the rest of the meta line, but I made this change about 2 months ago and it's been working fine.

Mine is instantaneous. That is, I can start up the panel, see a current phone call yet if that phone call hangs up, it doesn't show on the fop2 panel. It still shows connected until I do a page refresh.

I keep an XP virtual open all day anyways and I'm the only one using Ubuntu, so I'll just live with it. Though it would be nice if it could be addressed.

You might give chrome a try. It seemed to behave a little bit better in that for some reason. What asterisk version are you running?

My XP virtual machine had a firefox update this morning and is now exhibiting the same issue. I'll do a capture as suggested.

Issue ended up being with FOP1 interfering. I have it disabled now and things look to be working normally.

Thank you for the online chat help!!

Same problem here.
The panel hangs until a manual browser refresh with some browsers.

Tested with Chrome 11.0.696.57 beta and Firefox 4 on openSuse 11.4, IE8 and Firefox 3.6 on Windows 7 and IE7 on Vista.

Works with:

• Firefox 4 (openSuse 11.4)
• IE8 and Firefox 3.6 (Windows 7)

Works NOT with:

• Chrome 11.0.696.57 beta (openSuse 11.4)
• IE7 (Vista)

I'm experiencing similar issues with Chrome 11.0.696.65 not responding after a while on a WinXP machine. Here's the info from the console:

wav false
set session context
formato wav
set menu
Client has HTML5 web sockets!
setLang
set menu
set menu queue
no tiene permiso chat
get cookie extensionlist
get cookie queuelist
get cookie trunklist
get cookie conferencelist
get cookie parklist
Client has HTML5 web sockets!
set session extension
/fop2/fop2-variablesGENERAL.txtFailed to load resource: the server responded with a status of 404 (Not Found)
Second Init after loading variables
Attempt to connect to port 4445
12
intento conectar web socket en ws://sip.paviliongift.com:4445
on open
go
ws send <msg data="GENERAL|contexto|1|" />
ws connect 1
0,key=reTbUlZklQicDOALAMquHC7neiU en slot
0,version=2.20!!1 en slot
ws send <msg data="1|auth|149|79c9ab4cb9b0eee1b7ddaacb20c8398f" />
0,preferences=eyAiZGlzcGxheVF1ZXVlIjogIm1heCIsImR5bmFtaWNMaW5lRGlzcGxheSI6ICJvZmYiLCJsYW5ndWFnZSI6ICJlbiIsIm5vdGlmeUR1cmF0aW9uIjogIjYiLCJzb3VuZENoYXQiOiAiIiwic291bmRRdWV1ZSI6ICIiLCJzb3VuZFJpbmciOiAiIn0= en slot
llegaron las preferences { "displayQueue": "max","dynamicLineDisplay": "off","language": "en","notifyDuration": "6","soundChat": "","soundQueue": "","soundRing": ""}
Ponemos preferencias en valores default
0,vmailpath=/var/spool/asterisk/voicemail en slot
0,permit=YWxs en slot
set session phonebook
set session admin
2drawButton
set menu queue
no tiene licencia chat
ws send <msg data="1|initState||79c9ab4cb9b0eee1b7ddaacb20c8398f" />
0,demo=2 en slot 0
2,qualify=notok en slot 0
3,voicemail=2 en slot
3,voicemailcount=&vmail_count!0!1 en slot
3,qualify=ok en slot 0
4,status=unpaused en slot 0
4,rename=125 Ann Koehler en slot
4,qualify=ok en slot 0
5,qualify=ok en slot 0
6,qualify=ok en slot 0
8,status=unpaused en slot 0
8,rename=143 Daniel VerWeire en slot
8,voicemail=1 en slot
8,voicemailcount=&vmail_count!2!0 en slot
8,qualify=ok en slot 0
9,status=unpaused en slot 0
9,qualify=ok en slot 0
10,status=unpaused en slot 0
10,rename=152 Jerah Augello en slot
10,qualify=ok en slot 0
11,status=unpaused en slot 0
11,rename=153 Norma Pagano en slot
11,qualify=ok en slot 0
12,details= en slot 0
13,queuemembers=PGRpdiBjbGFzcz0nbWVtYmVycmVhZHkgbXljbGljaycgaWQ9J3FtIVFVRVVFLzI1MCFMb2NhbC8xNDlAZnJvbS1xdWV1ZS9uJz48L2Rpdj48c3Bhbj5TaGF3biBXaWx0c2U8L3NwYW4+PGJyIGNsYXNzPSdjbGVhcicvPg== en slot
14,queuemembers=PGRpdiBjbGFzcz0nbWVtYmVycmVhZHkgbXljbGljaycgaWQ9J3FtIVFVRVVFLzI1MSFMb2NhbC8xMjVAZnJvbS1xdWV1ZS9uJz48L2Rpdj48c3Bhbj5Bbm4gS29laGxlcjwvc3Bhbj48YnIgY2xhc3M9J2NsZWFyJy8+PGRpdiBjbGFzcz0nbWVtYmVycmVhZHkgbXljbGljaycgaWQ9J3FtIVFVRVVFLzI1MSFMb2NhbC8xNTJAZnJvbS1xdWV1ZS9uJz48L2Rpdj48c3Bhbj5KZXJhaCBBdWdlbGxvPC9zcGFuPjxiciBjbGFzcz0nY2xlYXInLz48ZGl2IGNsYXNzPSdtZW1iZXJyZWFkeSBteWNsaWNrJyBpZD0ncW0hUVVFVUUvMjUxIUxvY2FsLzE1M0Bmcm9tLXF1ZXVlL24nPjwvZGl2PjxzcGFuPk5vcm1hIFBhZ2Fubzwvc3Bhbj48YnIgY2xhc3M9J2NsZWFyJy8+ en slot
15,queuemembers= en slot
ws send <msg data="1|ping||" />
envio ping 2
0,pong=0 en slot
4,settimer=0@UP en slot 1
4,state=UP en slot 1
4,settext=125 device en slot 1
4,direction=outbound en slot 1
4,settext=915073764556 en slot 1
4,settext=ZultysMX25/15073764556 en slot 1
4,direction=outbound en slot 1
ws send <msg data="1|ping||" />
envio ping 2
0,pong=0 en slot
4,settimer=0@UP en slot 1
4,state=UP en slot 1
4,settext=915073764556 en slot 1
4,settext=915073764556 en slot 1
4,link=915073764556 en slot 1
4,settimer=0@STOP en slot 1
4,settext=&inactive_line!1 en slot 1
4,state=DOWN en slot 1
DOWN pero quedan sesiones, no pongo boton en free
4,state=DOWN en slot 0
ws send <msg data="1|ping||" />
envio ping 2
0,pong=0 en slot
ws send <msg data="1|ping||" />
envio ping 2
0,pong=0 en slot
ws send <msg data="1|ping||" />
envio ping 2
0,pong=0 en slot
ws send <msg data="1|ping||" />
envio ping 2
0,pong=0 en slot
ws send <msg data="1|ping||" />
envio ping 2
0,pong=0 en slot
ws send <msg data="1|ping||" />
envio ping 2
0,pong=0 en slot
ws send <msg data="1|ping||" />
envio ping 2
0,pong=0 en slot
ws send <msg data="1|ping||" />
envio ping 2
0,pong=0 en slot
ws send <msg data="1|ping||" />
envio ping 2
0,pong=0 en slot
ws send <msg data="1|ping||" />
envio ping 2
0,pong=0 en slot
4,qualify=ok en slot 0
ws send <msg data="1|ping||" />
envio ping 2
0,pong=0 en slot

Hi, I'm having the same issue with fop2.20 (basic license). Could you link/email me a copy of the beta version to test out? Thanks,

~ca

Thanks, that seems to have fixed the problem with fop2 stopping.

However, there are two issues that we've noticed. One is that sometimes parked callers aren't removed from fop (we have someone who's supposedly been parked for an hour and a half, but picking up the line gives "no call parked). Sometimes it works fine thought.

The other is that only our IAX trunk shows calls, the ZAP trunks we have constly remain green, and never show a call, despite sometimes being in use.

Thanks,

~ca

What is the status of this? I'm having this problem too. It's basically a deal breaker if I can't get this working.

Is the beta stable enough? I'm not looking for half baked solutions.

Hi,

What is the status of this? I'm having this problem too. It's basically a deal breaker if I can't get this working.

Is the beta stable enough? I'm not looking for half baked solutions.

There are lots of issues discussed in this post, so I am not sure what is the deal breaker for you. I am sorry if you think fop2 is a half baked solution. Asterisk has tons of nasty bugs too, and I do not think it is half baked either.

If you experience a flash client that stops updating, it is because asterisk crashes, not something else. If asterisk is stable, you will not experience the issue. If the connection with asterisk dies unexpectedly while you have flash clients connected into fop2, then you might experience the issue where some flash clients gets updates and some others do not get them. The problem is fixed if you restart fop2. If asterisk never crashes, or if you remember to restart fop2 server when you also restart asterisk, then there is no issue. Anyways, the beta fixes this, it "restarts itself" when asterisk crashes, and avoids the problem.

Now, if your deal breaker is something else, please let me know what it is so I can work on the fix.

Best regards,

The problem is FOP2 is not updating. Has nothing to do with Asterisk which is running properly while this is happening. If I am on a call via a trunk FOP2 still shows the extension and trunk as free unless I refresh my browser. Then when the call ends I need to refresh the browser to have it update the status again. That's a deal breaker if I can't get that working properly.

But sometimes it works. So it's intermittent and not likely a configuration issue.

Hi mustardman,

Restarting fop2_server will fix the issue. The problem happens ONLY if asterisk is restarted while fop2_server is still running AND you have a flash client connected.

Imagine this scenario, you boot the machine:

asterisk starts
fop2 starts
some fop2 client connects via web

everything is fine and dandy

suddenly asterisk crashes

fop2_server is still running
fop2 client is still connected, and it will not see updates, as asterisk is GONE

safe_asterisk relaunches asterisk

at that point, your old connected flash client will not receive updates, but newer fop2 client connections will.

restarting fop2_server fixes the issue. It is a bug in the way fop2 handles asterisk disconnections, and the problem is addressed already in the beta, and will be rolled out on the next version. But it only occurs when asterisk is restarted or dies, without restarting fop2_server.

Try it, instead of hitting F5 in your browser when you notice the problem, just restart fop2 server

service fop2 restart

and the problem will be gone.

Best regards,

I hope you are not suggesting that requiring us to restart the service is your permanent solution. This happens quite often and your suggestion is a non-starter. You must not use FreePBX where Asterisk restarts happen every time you make a change via the GUI which happens all the time. What is the permanent solution and when can I expect it? Otherwise I may have to go back to FOP1