olof

Member

Last active 10 years ago

  1. 10 years ago
    Tue Dec 24 12:18:33 2013
    olof started the conversation Note - Transmitter Icon.

    What does the Note / Transmitter Icon do?

    Kind regards

    Rich

  2. 11 years ago
    Thu Oct 4 09:39:20 2012
    olof posted in Ability to Click to Call.

    So: +1234 is dialed as 001234 if the international dial code is set to 00 ?

    Yep exactly.

    Kind regards

    Rich

  3. Mon Oct 1 20:50:45 2012
    olof posted in Ability to Click to Call.

    Hi Nicolás,

    I just wanted to pass on our users feedback on your Chrome extension. We love implementing new features and apps for our users but I have to say this has been received better than anything else we have done in years. Big thank you for your hard work!

    My constructive wishlist would be some more intelligence in the parsing.. Would be great if the following variations of the same number were all dialed as though they were the first number (ideally also supporting spaces):

    00441628321453
    +44(0)1628321453
    +441628321453

    Thanks again for a fantastic product!

    Olof

  4. 12 years ago
    Fri Jan 13 15:31:59 2012
    olof posted in Show Extensions With Call FWD set.

    For others reference we were not seeing it originally because our check refresh rate was too slow. Works great now!

    Rich

  5. Fri Jan 6 13:36:24 2012
    olof posted in Attended transfers to visual phonebook numbers.

    Nicolás, you were spot on!

    All working now!

    Rich

  6. Wed Jan 4 18:07:43 2012
    olof posted in Attended transfers to visual phonebook numbers.

    Hi, thanks for your reply, it turned out that you can only transfer calls that you have not initiated.. perhaps the transfer button should be grey'd out if you initiate the call?

    Kind regards

    Rich

  7. Wed Jan 4 18:06:47 2012
    olof posted in Context based Audio Alert ?.

    Thx!

  8. Wed Jan 4 11:43:29 2012
    olof posted in Attended transfers to visual phonebook numbers.

    Hi

    We are running FOP2 Version 2.24 paid on Asterisk 1.6.2.10 and have the following set.

    ; Force blind transfer on asterisk 1.6
    blind_transfer = 0

    For one user the transfer button is not working, but for other users with the same settings it works fine. Looking at the Asterisk CLI clicking on the transfer button is not kicking off any processes at all.

    Other buttons such as pickup and hangup work fine..

    Thanks in advance.

    Rich

  9. Wed Jan 4 09:42:40 2012
    olof posted in Context based Audio Alert ?.

    Is it possible to default audio notifications to off globally?

    Kind regards

    Rich

  10. Tue Jan 3 19:38:32 2012
    olof posted in Show Extensions With Call FWD set.

    Hi Nicolás, just to add my vote to showing native Asterisk call forward states in FOP2.. Prior to FOP to this was an appreciated feature of the old FOP..

    Each user is issued with 4 numbers eg:

    200 - Cisco 7940 Desk Phone
    300 - Cisco 7912 Home Phone
    400 - Android Softphone
    500 - Windows Softphone

    Only their Desk Phone is in the company ring groups, they then use ARI to change their call forward depending on where they are.. they however frequently forget to un-forward their phones when they get back in the office!

    PS if anyone has a better way of handing this type of user environment we are always open to suggestions!

    Kind regards

    Rich

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