System is CentOS 6.8 x64.

Trying to upgrade from 2.26 to 2.31. We purchased the maintenance upgrade, and ran fop2_server --upgrade from /usr/local/fop2 while running 2.26, which seemed to work fine.

[root@asterisk fop2]# /usr/local/fop2/fop2_server --test
Flash Operator Panel 2 - Valid License (1)
Connection to manager OK!

Downloaded proper tarball into /usr/src, unzipped, cd'd into fop2, ran make install, and we get this error:

[root@asterisk fop2]# make install
/bin/sh: line 265: 23610 Segmentation fault      server/fop2_server --reactivate $NIC

Upgrade Aborted. License reactivation failed.

Be sure you have internet access from this server,
and that your code is not older than a year.

If your license has expired, you must renew it in order to upgrade,
or you can still use your current FOP2 version for as long as you want.

If you already bought an upgrade code please run the following command:

server/fop2_server --upgrade

If the upgrade is successful run make again to retry the installation.

Contact us at sales@asternic.biz for more information.
Done!

[root@asterisk fop2]# server/fop2_server --upgrade
Flash Operator Panel 2 - License file fop2.lic not found.
Segmentation fault

[root@asterisk fop2]# cp /usr/local/fop2/fop2.lic ./server/
[root@asterisk fop2]# server/fop2_server --upgrade
Flash Operator Panel 2 - Bad license.
You must reactivate your license using the --reactivate command line option.
Segmentation fault
[root@asterisk fop2]# server/fop2_server --reactivate
Segmentation fault

Hi there.

We purchased several fop2 licenses in 2010, version 2.20.

As our users update their browser to IE10 and the latest version of chrome, fop2 stops connecting. Researching, it seems that this is a websocket problem that was fixed in 2.22 and later.

Is our only option to get this working again to buy a license upgrade?

Thanks,

Phil

I'm trying to set up a multi-branch customer service center. I've got FOP2 working fine with local channels.

We've got several branches that we call out on IAX2 channels. They are set up so we dial with a 4 digit code to get to the location, and then whatever extension in that branch we want to call. For example, if we dial 8102216 on the phone, it will dial extension 216 at the branch we have set up on 8102. All inter-branch call functions currently work with this setup using the phones. (transferring calls, meetme, etc)

I'm wondering how I could implement these IAX2 buttons in FOP2, if I wanted to transfer a call to 8102216. I don't necessarily need the callerid or line status info. I'm just wondering if I could use these buttons so the operators will be able to transfer a call to these remote locations with FOP2. Is this possible?

This is the asterisk console when I call 8102216 from extension 2416:

== Using SIP RTP CoS mark 5

• - Executing [8102216@sip:1] Dial("SIP/2416-0000170a", "IAX2/iax-out-stanphx/216,,t") in new stack
• - Called iax-out-stanphx/216
• - Call accepted by xxx.xxx.xxx.xxx (format gsm)
• - Format for call is gsm
• - IAX2/iax-out-stanphx-1805 is ringing

Thanks for any help.

Phil

I've never user thirdlane, but it sounds like your fop2_server isn't running.

The fact that you are getting the error message means that your browser is in contact with the web server so it's not a network issue.

If you type './fop2_server --test' from your install directory, (usually /usr/local/fop2/) what happens?

I would also like this feature. We use it quite extensively.

Solved it myself...

The [QUEUE/<name>] is the name of the queue, not the extension.

Thanks,

Phil

Hi there. Just installed FOP2 today, and it's awesome.

I'm using asterisk 1.6.2.11 without FreePBX.

I'm having some trouble getting any kind of action from my Queue buttons. I think it may be a context issue, but I'm not sure. The queue buttons show up on the webpage with my labels, and in the dropdown menu for each extension I have the option to add or remove from the queues in the buttons.cfg, but nothing happens when I add or remove members with fop2 or through asterisk.

I have tried it with the context set to both 'default' and 'custservice'.

Any help would be appreciated.

Here is one of my buttons:

[QUEUE/2900]
type=queue
label=Customer Service
extension=2900
context=default

Here is my queue.conf:

[custservice]
musiconhold = default
strategy = ringall
leavewhenempty = yes
timeout = 15
retry = 5
context = default
eventwhencalled = yes   ; For Fop2

Here is my dialplan:

[custservice]
exten => 2900,1,StopMonitor
exten => 2900,2,Monitor(wav,${CALLERID(num)}_${CALLERID(name)}_${EXTEN}_${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)},m)
exten => 2900,3,Playback(standard-customer-service-during)
exten => 2900,4,Playback(standard-vendor-spotlight)
exten => 2900,5,Playback(standard-please-stay-online-rep)
exten => 2900,6,Playback(standard-hold-zero-operator)
exten => 2900,7,Queue(custservice,t)
exten => 2900,8,Voicemail(2905@default,u)
exten => 2900,9,Hangup