Member
Last active 7 years ago
I've got 2 groups. One of my contact center works, the second view of my contact center supervisors.
The supervisors can chanspy on the workers...but how do i prevent these supervisors from spying on each other?
Coincidentally, I am running same distro.
FOP2 reported that there was an update available, so i clicked on it and it "appears" to have updated ...and it seems to all work just fine, but when I log in as admin, the part that shows the version # is "spinning" constantly. And the bar that shows any licenced plugins is "spinning" (little black dot animation). anyone encounter this?
I have to jump through hoops to reboot the PBX...so i haven't tired that, but i have restarted the FOP2 service and the HTTPD service.
Hmm...i'll give that option a try. thanks for the tip
Possible to show active calls by outbound routes they are using?
We have 2 asterisk installs in our environment, one is our 'gateway pbx' which hosts our PRI and SIP LD trunks.
The second PBX handles all our extensions (150+)).
I've built a 1/2 dozen IAX trunks between the two PBXs, each one to correspond to an outbound route so that in my FOP2 view, I can calls broken up by their type. International, toll free, specific regions etc.
Can FOP2 report on the number of users utilizing the outbound route their dialplan allowed them through?
In the old FOP I could hover my mouse over an active inbound trunk and it would highlight the extension was associated with that call. It was handy functionality for me. With a few hundred extensions and dozens of trunks lines its a little too tedious (at least with my FOP2 experience) to sort it out. Dont get me wrong though, FOP2 is great!
Is there a way in FOP2 to display the associated extension with the active trunk?
I'll have 20 calls, and I show 20 active extensions, and 20 active lines in my trunk section, but is there an easy way in the display to show me who is on which call?