Updated Asterisk and FreePBX broke buttons

14 years ago

jmituzas
25 Dec 2009

I am sorry to bother you again with this, I have updated to new asterisk version (1.6) also disabled original fop, I know you just got all this working for me last week. But after upgrade buttons stopped working?
It won't transfer,record,pickup... the only button that does work is hangup.
I did not change anything (and wont until you give me advise- so I don't mess the configuration up).
I can give you some debug output though :
Well that's probably it, even though I have disabled the original fop says can not listen to port 4445?
I guess that would be a good place to start, think before you told me in the Live chat session we had last week :
"asternic :I have just configured two extensions for both of your fxs channels fop2 is started, on default port 4445 the problem was that I corrected the configuration, and started a server
asternic : on port 4445
asternic : but you already got a server running on 4447
asternic : so the commands from the client were sent with the improper channel"
Again, I am sorry to bother you with this once again, since we just got it going last week.
admin
26 Dec 2009 Administrator

Asterisk 1.6 requires the "originate" permissions in /etc/asterisk/manager.conf
Check thatyou have that , reload/restart asterisk and try again.
jmituzas
28 Dec 2009
Yes I have that :
[fop2]
secret = ******
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = all,system,call,log,verbose,command,agent,user,originate
write = all,system,call,log,verbose,command,agent,user,originate
[admin]
secret = ******
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = all,system,call,log,verbose,command,agent,user,originate
write = all,system,call,log,verbose,command,agent,user,originate
[6910]
secret = ******
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = all,system,call,log,verbose,command,agent,user,originate
write = all,system,call,log,verbose,command,agent,user,originate
[6920]
secret = ******
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = all,system,call,log,verbose,command,agent,user,originate
write = all,system,call,log,verbose,command,agent,user,originate
__________________________________________________________________________________________________
also when I try the debug mode after switching to port 4446 it shows this error before trying any buttons or logging in (maybe its the cause):
Response: Success
Eventlist: start
Message: Peer status list will follow
Server: 0
127.0.0.1 <- Event: PeerlistComplete
127.0.0.1 <- EventList: Complete
127.0.0.1 <- ListItems: 0
127.0.0.1 <- Server: 0
127.0.0.1 <- Response: Error
127.0.0.1 <- Message: Invalid/unknown command: Agents. Use Action: ListCom mands to show available commands.
127.0.0.1 <- Server: 0
Response: Error
Message: Invalid/unknown command: Agents. Use Action: ListCommands to show avail able commands.
Server: 0
127.0.0.1 <- Response: Follows
127.0.0.1 <- Privilege: Command
127.0.0.1 <- ActionID: fop2state
127.0.0.1 <- 0 results found.
127.0.0.1 <- --END COMMAND--
127.0.0.1 <- Server: 0
____________________________________________________________________________________________
here it is in its entirety :
[root@asterisk002 fop2]# /usr/local/fop2/fop2_server -X 15
Flash Operator Panel 2 - No valid license found. Demo Mode
- * MANAGER CONNECTION Connecting to 127.0.0.1:5038 (Server 0)
- * MANAGER CONNECTION Connected to 127.0.0.1:5038 (Server 0)
127.0.0.1 -> Action: Challenge
127.0.0.1 -> AuthType: MD5
127.0.0.1 <- Asterisk Call Manager/1.1
127.0.0.1 <- Response: Success
127.0.0.1 <- Challenge: 188419787
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: Login
127.0.0.1 -> Username: admin
127.0.0.1 -> AuthType: MD5
127.0.0.1 -> Key: 1caaebc890744a1ef4db62a26f6df7ea
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Authentication accepted
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: MailboxStatus
127.0.0.1 -> Mailbox: 6920@default
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Status
127.0.0.1 <- Mailbox: 6920@default
127.0.0.1 <- Waiting: 1
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: MailboxCount
127.0.0.1 -> Mailbox: 6920@default
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Message Count
127.0.0.1 <- Mailbox: 6920@default
127.0.0.1 <- NewMessages: 2
127.0.0.1 <- OldMessages: 0
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: MailboxStatus
127.0.0.1 -> Mailbox: 6910@default
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Status
127.0.0.1 <- Mailbox: 6910@default
127.0.0.1 <- Waiting: 0
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: MailboxCount
127.0.0.1 -> Mailbox: 6910@default
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Message Count
127.0.0.1 <- Mailbox: 6910@default
127.0.0.1 <- NewMessages: 0
127.0.0.1 <- OldMessages: 0
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: Status
127.0.0.1 -> Action: QueueStatus
127.0.0.1 -> Action: SipPeers
127.0.0.1 -> Action: Agents
127.0.0.1 -> Action: Command
127.0.0.1 -> Command: database show fop2state
127.0.0.1 -> ActionID: fop2state
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Channel status will follow
127.0.0.1 <- Server: 0
Response: Success
Message: Channel status will follow
Server: 0
127.0.0.1 <- Event: StatusComplete
127.0.0.1 <- Items: 0
127.0.0.1 <- Server: 0
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Queue status will follow
127.0.0.1 <- Server: 0
Response: Success
Message: Queue status will follow
Server: 0
127.0.0.1 <- Event: QueueParams
127.0.0.1 <- Queue: default
127.0.0.1 <- Max: 0
127.0.0.1 <- Strategy: ringall
127.0.0.1 <- Calls: 0
127.0.0.1 <- Holdtime: 0
127.0.0.1 <- Completed: 0
127.0.0.1 <- Abandoned: 0
127.0.0.1 <- ServiceLevel: 0
127.0.0.1 <- ServicelevelPerf: 0.0
127.0.0.1 <- Weight: 0
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: QueueStatusComplete
127.0.0.1 <- Server: 0
127.0.0.1 <- Response: Success
127.0.0.1 <- Eventlist: start
127.0.0.1 <- Message: Peer status list will follow
127.0.0.1 <- Server: 0
Response: Success
Eventlist: start
Message: Peer status list will follow
Server: 0
127.0.0.1 <- Event: PeerlistComplete
127.0.0.1 <- EventList: Complete
127.0.0.1 <- ListItems: 0
127.0.0.1 <- Server: 0
127.0.0.1 <- Response: Error
127.0.0.1 <- Message: Invalid/unknown command: Agents. Use Action: ListCom mands to show available commands.
127.0.0.1 <- Server: 0
Response: Error
Message: Invalid/unknown command: Agents. Use Action: ListCommands to show avail able commands.
Server: 0
127.0.0.1 <- Response: Follows
127.0.0.1 <- Privilege: Command
127.0.0.1 <- ActionID: fop2state
127.0.0.1 <- 0 results found.
127.0.0.1 <- --END COMMAND--
127.0.0.1 <- Server: 0
Exiting...
jmituzas
28 Dec 2009

Well that fixed my port issue now running on port 4445 it seems but still the buttons don't work.
Still get that error upon starting up debug mode.
if you need more debug outputs please let me know.
admin
28 Dec 2009 Administrator

That Agents error won't prevent fop from working. I am lost about your problem now, not sure what is working and what not, or what you did. A working fop2 in asterisk 1.4 will still work in 1.6 if you do not modify any fop configuration files in regards to monitoring functions (you see phones going busy, free, ringing, etc), and even actions (Transfers, hangups) if you add the "originate" permission to the manager user that fop2 uses.
There is no need to change or fiddle with fop2 ports at all (4445, 4446, etc).
In you captures there are no one event about phone status or a command being executed via the web client. Start with debug level 15 ( -X 15), connect via web, and then try to originate, dial or transfer a call. The last part of the log will give us pointers about your problems.
Best regards,
jmituzas
28 Dec 2009

Thanks, here is the debug output first trying (from 6010) to dial another extension (6020) this rings on 6010 not 6020 then I tried to pickup 6010 (since it was ringing) nothing, hangup works...
well I get what I stated above then I get:
127.0.0.1 <- Event: Newchannel
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- ChannelState: 1
127.0.0.1 <- ChannelStateDesc: Rsrvd
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- AccountCode:
127.0.0.1 <- Uniqueid: 1262032605.0
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Variable: TRANSFERCAPABILITY
127.0.0.1 <- Value: SPEECH
127.0.0.1 <- Uniqueid: 1262032605.0
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: NewAccountCode
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Uniqueid: 1262032605.0
127.0.0.1 <- AccountCode:
127.0.0.1 <- OldAccountCode:
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: NewCallerid
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- CallerIDNum: 6910
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Uniqueid: 1262032605.0
127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- ChannelState: 5
127.0.0.1 <- ChannelStateDesc: Ringing
127.0.0.1 <- CallerIDNum: 6910
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Uniqueid: 1262032605.0
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: default
127.0.0.1 <- Hint: DAHDI/5
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Hint: DAHDI/5&Custom:DND6910
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: OriginateResponse
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Response: Failure
127.0.0.1 <- Channel: DAHDI/5
127.0.0.1 <- Context:
127.0.0.1 <- Exten:
127.0.0.1 <- Reason: 5
127.0.0.1 <- Uniqueid: <null>
127.0.0.1 <- CallerIDNum: <unknown>
127.0.0.1 <- CallerIDName: <unknown>
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Hangup
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Uniqueid: 1262032605.0
127.0.0.1 <- CallerIDNum: 6910
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Cause: 19
127.0.0.1 <- Cause-txt: User alerting, no answer
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: default
127.0.0.1 <- Hint: DAHDI/5
127.0.0.1 <- Status: 4
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Hint: DAHDI/5&Custom:DND6910
127.0.0.1 <- Status: 4
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: OriginateResponse
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Response: Failure
127.0.0.1 <- Channel: DAHDI/5
127.0.0.1 <- Context: from-internal
127.0.0.1 <- Exten: 6920
127.0.0.1 <- Reason: 1
127.0.0.1 <- Uniqueid: <null>
127.0.0.1 <- CallerIDNum: 6910
127.0.0.1 <- CallerIDName: <unknown>
127.0.0.1 <- Server: 0
Again I had left all the files the way you had left them bout 10 days ago, and running on port 4445.
admin
28 Dec 2009 Administrator

Hello,
I am not seeing the Originate command sent by fop2 to Asterisk but the replies after that, based on those replies (but it would be nice to see the original Originate request that should be just 2 or 3 events before the block you posted), there is no extension and context defined for the destination button. Are you using automatic configuration or was it manual? It seems there is no extension or context defined in the buttons.cfg file for the destination button.
If you originate a call from A to B, then A will ring, when you pickup it will connect you to B. That is normal behaviour. Problem is that B has no extension or context defined.
Best regards,
jmituzas
28 Dec 2009
ok, here is my buttons.cfg file :
[DAHDI/5]
type=extension
extension=6910
label=POTS 1
mailbox=6910@default
context=from-internal
extenvoicemail=*6910@device
[DAHDI/6]
type=extension
extension=6920
label=POTS 2
mailbox=6920@default
context=from-internal
extenvoicemail=*6920@device
___________________________________________________________________________________________________
here is my debug output again (all of it)
- * MANAGER CONNECTION Connecting to 127.0.0.1:5038 (Server 0)
- * MANAGER CONNECTION Connected to 127.0.0.1:5038 (Server 0)
127.0.0.1 -> Action: Challenge
127.0.0.1 -> AuthType: MD5
127.0.0.1 <- Asterisk Call Manager/1.1
127.0.0.1 <- Response: Success
127.0.0.1 <- Challenge: 217967493
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: Login
127.0.0.1 -> Username: admin
127.0.0.1 -> AuthType: MD5
127.0.0.1 -> Key: 2c7feaf4d64027f448dca2dbb633994e
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Authentication accepted
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: MailboxStatus
127.0.0.1 -> Mailbox: 6920@default
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Status
127.0.0.1 <- Mailbox: 6920@default
127.0.0.1 <- Waiting: 1
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: MailboxCount
127.0.0.1 -> Mailbox: 6920@default
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Message Count
127.0.0.1 <- Mailbox: 6920@default
127.0.0.1 <- NewMessages: 2
127.0.0.1 <- OldMessages: 0
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: MailboxStatus
127.0.0.1 -> Mailbox: 6910@default
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Status
127.0.0.1 <- Mailbox: 6910@default
127.0.0.1 <- Waiting: 0
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: MailboxCount
127.0.0.1 -> Mailbox: 6910@default
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Message Count
127.0.0.1 <- Mailbox: 6910@default
127.0.0.1 <- NewMessages: 0
127.0.0.1 <- OldMessages: 0
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: Status
127.0.0.1 -> Action: QueueStatus
127.0.0.1 -> Action: SipPeers
127.0.0.1 -> Action: Agents
127.0.0.1 -> Action: Command
127.0.0.1 -> Command: database show fop2state
127.0.0.1 -> ActionID: fop2state
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Channel status will follow
127.0.0.1 <- Server: 0
Response: Success
Message: Channel status will follow
Server: 0
127.0.0.1 <- Event: StatusComplete
127.0.0.1 <- Items: 0
127.0.0.1 <- Server: 0
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Queue status will follow
127.0.0.1 <- Server: 0
Response: Success
Message: Queue status will follow
Server: 0
127.0.0.1 <- Event: QueueParams
127.0.0.1 <- Queue: default
127.0.0.1 <- Max: 0
127.0.0.1 <- Strategy: ringall
127.0.0.1 <- Calls: 0
127.0.0.1 <- Holdtime: 0
127.0.0.1 <- Completed: 0
127.0.0.1 <- Abandoned: 0
127.0.0.1 <- ServiceLevel: 0
127.0.0.1 <- ServicelevelPerf: 0.0
127.0.0.1 <- Weight: 0
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: QueueStatusComplete
127.0.0.1 <- Server: 0
127.0.0.1 <- Response: Success
127.0.0.1 <- Eventlist: start
127.0.0.1 <- Message: Peer status list will follow
127.0.0.1 <- Server: 0
Response: Success
Eventlist: start
Message: Peer status list will follow
Server: 0
127.0.0.1 <- Event: PeerlistComplete
127.0.0.1 <- EventList: Complete
127.0.0.1 <- ListItems: 0
127.0.0.1 <- Server: 0
127.0.0.1 <- Response: Error
127.0.0.1 <- Message: Invalid/unknown command: Agents. Use Action: ListCommands to show available commands.
127.0.0.1 <- Server: 0
Response: Error
Message: Invalid/unknown command: Agents. Use Action: ListCommands to show available commands.
Server: 0
127.0.0.1 <- Response: Follows
127.0.0.1 <- Privilege: Command
127.0.0.1 <- ActionID: fop2state
127.0.0.1 <- 0 results found.
127.0.0.1 <- --END COMMAND--
127.0.0.1 <- Server: 0
_______________________________________ trying to dial 6920 from 6910 _________________________
10.30.20.137 => <?xml version="1.0"?>
<!DOCTYPE cross-domain-policy SYSTEM "http://www.macromedia.com/xml/dtds/cross-domain-policy.dtd">
<cross-domain-policy>
<allow-access-from domain="*" to-ports="4445" />
</cross-domain-policy>
- * CLEAN SOCKET connection lost removing socket IO::Socket::INET=GLOB(0x8292e60)
- * CLEAN SOCKET flash client connection lost
No flash clients connected
10.30.20.137 <= <msg data="GENERAL|contexto|1|" />
10.30.20.137 => { 'btn': '0', 'cmd': 'key', 'data': 'E06NVKOLqoNP7Qg4xDI8ty', 'slot': '' }
10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'version', 'data': '2.00', 'slot': '' }
10.30.20.137 <= <msg data="1|auth|6910|90ad2424aa849023cae3fdd5990e7e9b" />
10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'permit', 'data': 'YWxs', 'slot': '' }
10.30.20.137 => { 'btn': '3@GENERAL', 'cmd': 'zbuttons', 'data': 'M3Rwd/VzDXL0qUkqLSnJz6tRdI0IcfUL9vT3szWzNDSAcMP8PZ1dfR09fWy1QIIOKallmcmpiiARJ/8IW6hYWmJpTomij6OTq49tgH9IsIIhSIWfs4ejnx9QyMXRw8VT31QxJDLA1Ta1oiQ1rzgzP0/R2d8vBGiJbVpRfq5uZl5JalFeYg6XEV53GWFzlxEWdxlhdZcRFneZEecuAA==', 'slot': '' }
10.30.20.137 <= <msg data="1|initState||90ad2424aa849023cae3fdd5990e7e9b" />
10.30.20.137 => { 'btn': '2@GENERAL', 'cmd': 'voicemail', 'data': '1', 'slot': '' }
10.30.20.137 => { 'btn': '2@GENERAL', 'cmd': 'voicemailcount', 'data': 'New 2, Old 0', 'slot': '' }
10.30.20.137 <= <msg data="1|originate|2|90ad2424aa849023cae3fdd5990e7e9b" />
127.0.0.1 -> Action: Originate
127.0.0.1 -> Channel: DAHDI/5
127.0.0.1 -> Exten: 6920
127.0.0.1 -> Context: from-internal
127.0.0.1 -> Priority: 1
127.0.0.1 -> CallerID: <6910>
127.0.0.1 -> Async: True
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Originate successfully queued
127.0.0.1 <- Server: 0
Response: Success
Message: Originate successfully queued
Server: 0
127.0.0.1 <- Event: Newchannel
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- ChannelState: 1
127.0.0.1 <- ChannelStateDesc: Rsrvd
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- AccountCode:
127.0.0.1 <- Uniqueid: 1262034332.2
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Variable: TRANSFERCAPABILITY
127.0.0.1 <- Value: SPEECH
127.0.0.1 <- Uniqueid: 1262034332.2
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: NewAccountCode
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Uniqueid: 1262034332.2
127.0.0.1 <- AccountCode:
127.0.0.1 <- OldAccountCode:
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: NewCallerid
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- CallerIDNum: 6910
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Uniqueid: 1262034332.2
127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- ChannelState: 5
127.0.0.1 <- ChannelStateDesc: Ringing
127.0.0.1 <- CallerIDNum: 6910
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Uniqueid: 1262034332.2
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: default
127.0.0.1 <- Hint: DAHDI/5
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Hint: DAHDI/5&Custom:DND6910
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0
10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'settimer', 'data': '0@UP', 'slot': '1' }
10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'state', 'data': 'RINGING', 'slot': '1' }
10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'clidnum', 'data': 'NjkxMA==', 'slot': '1' }
10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'clidname', 'data': 'RnJlZSBGb3IgQWxsIEluY29ycG9yYXRlZA==', 'slot': '1' }
10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'notifyringing', 'data': '1', 'slot': '' }
10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'settext', 'data': '6910 Free For All Incorporated', 'slot': '1' }
___________________________________________________________________________
heres what I get when I try to pick up 6910 (phone ringing) on channel 5 but was trying to dial 6920 on channel 6:
10.30.20.137 <= <msg data="1|pickup|1|c51a32af28cfb420ead3701485443410" />
127.0.0.1 -> Action: Originate
127.0.0.1 -> Channel: DAHDI/5
127.0.0.1 -> Application: Pickup
127.0.0.1 -> Data: 6910@from-internal
127.0.0.1 -> Async: True
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Originate successfully queued
127.0.0.1 <- Server: 0
Response: Success
Message: Originate successfully queued
Server: 0
127.0.0.1 <- Event: OriginateResponse
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Response: Failure
127.0.0.1 <- Channel: DAHDI/5
127.0.0.1 <- Context:
127.0.0.1 <- Exten:
127.0.0.1 <- Reason: 5
127.0.0.1 <- Uniqueid: <null>
127.0.0.1 <- CallerIDNum: <unknown>
127.0.0.1 <- CallerIDName: <unknown>
127.0.0.1 <- Server: 0
never picked up the call...
admin
28 Dec 2009 Administrator

Are you sure you have the "from-internal" context ? I think I remember that you were using the "default" context in your asterisk setup. Please verify that the from-internal context exists and has the 6910 or 6920 extensions in it (That is an Asterisk configuration, not a fop2 configuration). If you are NOT using the from-internal context but use the default context, then change the buttons.cfg to use context=default instead of from-internal
Best regards,
jmituzas
28 Dec 2009

nope asterisk (dahdi) is defined as from-internal, same as FreePBX settings, same as you set last week...
asternic : so.. everything works
asternic : DAHDI/5] type=extension extension=6910 label=POTS 1 mailbox=6910@default context=from-internal extenvoicemail=*6910@device
really wish I knew what happened?
asterisk002*CLI> dahdi show channels
Chan Extension Context Language MOH Interpret Blocked State
pseudo from-internal default In Service
1 from-zaptel default In Service
2 from-zaptel default In Service
3 from-zaptel default In Service
4 from-zaptel default In Service
5 from-internal default In Service
6 from-internal default In Service
admin
28 Dec 2009 Administrator
I am extracting this from different posts, but I will try to explain, FOP2 is sending this command to asterisk:
```
127.0.0.1 -> Action: Originate
127.0.0.1 -> Channel: DAHDI/5
127.0.0.1 -> Exten: 6920
127.0.0.1 -> Context: from-internal
127.0.0.1 -> Priority: 1
127.0.0.1 -> CallerID: <6910>
127.0.0.1 -> Async: True
```
So it is originating a call, DAHDI/5 will ring and when you pickup it will dial 6920 at context from-internal. Everything is correct according to your setup, DAHDI/5 is extension 6910 and it will dial 6920.
The response from Asterisk is this:
```
127.0.0.1 <- Event: OriginateResponse
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Response: Failure
127.0.0.1 <- Channel: DAHDI/5
127.0.0.1 <- Context: from-internal
127.0.0.1 <- Exten: 6920
127.0.0.1 <- Reason: 1
127.0.0.1 <- Uniqueid: <null>
127.0.0.1 <- CallerIDNum: 6910
127.0.0.1 <- CallerIDName: <unknown>
127.0.0.1 <- Server: 0
```
So, asterisk is failing doing the origination. Check your asterisk logs for hints on the problem. I ask again, are you sure you have extension 6920 on the "from-internal" context ? Have you checked ? A "dahdi show channels" won't list the dialplan configuration for outbound (you are performing an outbound call). Try a "dialplan show" or something like that at the asterisk cli.
Best regards,
jmituzas
28 Dec 2009

Thanks once again, ran dialplan show, you were correct once again it shows :
[ Context 'default' created by 'pbx_config' ]
'6910' => hint: DAHDI/5 [pbx_config]
1. Macro(stdexten,6910,${HINT}) [pbx_config]
'6920' => hint: DAHDI/6 [pbx_config]
1. Macro(stdexten,6920,${HINT}) [pbx_config]
's' => 1. Playback(vm-goodbye) [pbx_config]
2. Macro(hangupcall) [pbx_config]
Include => 'ext-local' [pbx_config]
so I will try context=default and let you know if still having problems.
jmituzas
28 Dec 2009

Yes I have changed the context but still acting the same, when I try to call from extension to extension with fop2 asterisk log reports:
[Dec 28 17:26:19] NOTICE[4157] channel.c: Unable to request channel DAHDI/5
[Dec 28 17:26:20] NOTICE[4159] channel.c: Unable to request channel DAHDI/5
[Dec 28 17:26:20] NOTICE[4160] channel.c: Unable to request channel DAHDI/5
[Dec 28 17:26:21] NOTICE[4161] channel.c: Unable to request channel DAHDI/5
[Dec 28 17:26:21] NOTICE[4162] channel.c: Unable to request channel DAHDI/5
[Dec 28 17:26:22] NOTICE[4163] channel.c: Unable to request channel DAHDI/5
[Dec 28 17:26:29] VERBOSE[4155] logger.c: -- Hungup 'DAHDI/5-1'
but I can make the call by picking up the phone and dialing the extension.
admin
28 Dec 2009 Administrator

Where did you chnage the context? in the buttons.cfg file? This is beyond fop2.. check your asterisk setup as for why it cannot request the dahdi channel. Maybe the phone was busy when you tried? Best regards,
jmituzas
28 Dec 2009

Got it... I thought my fop2 configuration was good this time, will double check my asterisk configuration files... thanks once again.
jmituzas
28 Dec 2009

Don't know why but have found when trying to make outbound calls (like the 800 dell number) I get the congested message from asterisks, we have 4 lines and I was the only one trying to make a call.. it probably has something to do with this.
jmituzas
28 Dec 2009
Ok fixed the problem with the cannot request the dahdi channel. Asterisk Log only reports :
[Dec 28 19:26:03] VERBOSE[8361] logger.c: -- Hungup 'DAHDI/6-1'
after I have trial to dial extension 6910 to 6920 again.
also fixed the problem I was having with the congestion message.
here is the new debug output from fop2 this time trying from 6920 to call 6910 sorry couldn't get the whole thing (I'm at an ssh console):
(never mind that)
It worked !! I dialed 6910 and 6920 rang, picked it up manually and phone 6910 rang.
lets see if i can call from outside line and use fop2 to pickup call debug output will follow if doesn't work:
- * MANAGER CONNECTION Connecting to 127.0.0.1:5038 (Server 0)
- * MANAGER CONNECTION Connected to 127.0.0.1:5038 (Server 0)
127.0.0.1 -> Action: Challenge
127.0.0.1 -> AuthType: MD5
127.0.0.1 <- Asterisk Call Manager/1.1
127.0.0.1 <- Response: Success
127.0.0.1 <- Challenge: 674335718
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: Login
127.0.0.1 -> Username: admin
127.0.0.1 -> AuthType: MD5
127.0.0.1 -> Key: 4b74bbb14a0ff4ce7a901cad84a165e2
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Authentication accepted
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: MailboxStatus
127.0.0.1 -> Mailbox: 6920@default
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Status
127.0.0.1 <- Mailbox: 6920@default
127.0.0.1 <- Waiting: 1
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: MailboxCount
127.0.0.1 -> Mailbox: 6920@default
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Message Count
127.0.0.1 <- Mailbox: 6920@default
127.0.0.1 <- NewMessages: 2
127.0.0.1 <- OldMessages: 0
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: MailboxStatus
127.0.0.1 -> Mailbox: 6910@default
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Status
127.0.0.1 <- Mailbox: 6910@default
127.0.0.1 <- Waiting: 1
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: MailboxCount
127.0.0.1 -> Mailbox: 6910@default
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Mailbox Message Count
127.0.0.1 <- Mailbox: 6910@default
127.0.0.1 <- NewMessages: 2
127.0.0.1 <- OldMessages: 0
127.0.0.1 <- Server: 0
127.0.0.1 -> Action: Status
127.0.0.1 -> Action: QueueStatus
127.0.0.1 -> Action: SipPeers
127.0.0.1 -> Action: Agents
127.0.0.1 -> Action: Command
127.0.0.1 -> Command: database show fop2state
127.0.0.1 -> ActionID: fop2state
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Channel status will follow
127.0.0.1 <- Server: 0
Response: Success
Message: Channel status will follow
Server: 0
127.0.0.1 <- Event: StatusComplete
127.0.0.1 <- Items: 0
127.0.0.1 <- Server: 0
127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Queue status will follow
127.0.0.1 <- Server: 0
Response: Success
Message: Queue status will follow
Server: 0
127.0.0.1 <- Event: QueueParams
127.0.0.1 <- Queue: default
127.0.0.1 <- Max: 0
127.0.0.1 <- Strategy: ringall
127.0.0.1 <- Calls: 0
127.0.0.1 <- Holdtime: 0
127.0.0.1 <- Completed: 0
127.0.0.1 <- Abandoned: 0
127.0.0.1 <- ServiceLevel: 0
127.0.0.1 <- ServicelevelPerf: 0.0
127.0.0.1 <- Weight: 0
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: QueueStatusComplete
127.0.0.1 <- Server: 0
127.0.0.1 <- Response: Success
127.0.0.1 <- Eventlist: start
127.0.0.1 <- Message: Peer status list will follow
127.0.0.1 <- Server: 0
Response: Success
Eventlist: start
Message: Peer status list will follow
Server: 0
127.0.0.1 <- Event: PeerlistComplete
127.0.0.1 <- EventList: Complete
127.0.0.1 <- ListItems: 0
127.0.0.1 <- Server: 0
127.0.0.1 <- Response: Error
127.0.0.1 <- Message: Invalid/unknown command: Agents. Use Action: ListCommands to show available commands.
127.0.0.1 <- Server: 0
Response: Error
Message: Invalid/unknown command: Agents. Use Action: ListCommands to show available commands.
Server: 0
127.0.0.1 <- Response: Follows
127.0.0.1 <- Privilege: Command
127.0.0.1 <- ActionID: fop2state
127.0.0.1 <- 0 results found.
127.0.0.1 <- --END COMMAND--
127.0.0.1 <- Server: 0
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-vm
127.0.0.1 <- Extension: vmx
127.0.0.1 <- Priority: 8
127.0.0.1 <- Application: GotoIf
127.0.0.1 <- AppData: 1?notdirect
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 2
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-vm
127.0.0.1 <- Extension: vmx
127.0.0.1 <- Priority: 10
127.0.0.1 <- Application: NoOp
127.0.0.1 <- AppData: Checking if ext 6920 is enabled:
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 2
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-vm
127.0.0.1 <- Extension: vmx
127.0.0.1 <- Priority: 11
127.0.0.1 <- Application: GotoIf
127.0.0.1 <- AppData: 1?s-NOANSWER,1
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 2
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-vm
127.0.0.1 <- Extension: s-NOANSWER
127.0.0.1 <- Priority: 1
127.0.0.1 <- Application: Macro
127.0.0.1 <- AppData: get-vmcontext,6920
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 3
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_EXTEN
127.0.0.1 <- Value: s-NOANSWER
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_CONTEXT
127.0.0.1 <- Value: macro-vm
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_PRIORITY
127.0.0.1 <- Value: 1
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: ARG1
127.0.0.1 <- Value: 6920
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 3
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: DB_RESULT
127.0.0.1 <- Value: default
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-get-vmcontext
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 1
127.0.0.1 <- Application: Set
127.0.0.1 <- AppData: VMCONTEXT=default
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: VMCONTEXT
127.0.0.1 <- Value: default
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 3
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-get-vmcontext
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 2
127.0.0.1 <- Application: GotoIf
127.0.0.1 <- AppData: 0?200:300
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 3
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-get-vmcontext
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 300
127.0.0.1 <- Application: NoOp
127.0.0.1 <- AppData:
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 2
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: ARG1
127.0.0.1 <- Value: 6920
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_EXTEN
127.0.0.1 <- Value: s
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_CONTEXT
127.0.0.1 <- Value: macro-exten-vm
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_PRIORITY
127.0.0.1 <- Value: 18
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 2
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-vm
127.0.0.1 <- Extension: s-NOANSWER
127.0.0.1 <- Priority: 2
127.0.0.1 <- Application: VoiceMail
127.0.0.1 <- AppData: 6920@default,u
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- ChannelState: 6
127.0.0.1 <- ChannelStateDesc: Up
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName:
127.0.0.1 <- Uniqueid: 1262047966.32
127.0.0.1 <- Server: 0
_______________________________________________
again sorry I may have or mat not have been able to give you all of the debug info from the ssh session but the call was not able to be picked up from within fop2. The call was coming in on fxo DAHDI/2-1 the DID of extension 6920 is the number for fxo DAHDI/2-1, is this correct?
admin
28 Dec 2009 Administrator

There is an important thing to note: call pickup works for picking up a RINGING extension other than your own. So, you are sitting on extension 1000 and want to pickup the ringing 1001 phone that sits on the other desk.
In that case, you select the button in fop2 that corresponds to 1001 (not your phone but the other one that is also showing a ringing phone on line 1 or line 2), and then click the pickup action button.
When you do that, and if pickup actually works, then your phone (1000) will start ringing and 1001 will stop ringing. Then you pickup 1000 and will be talking to the person that rang 1001 in the 1st place.
By the logs I see that you tried to pickup yourself. (Like you were logged as 6910, then selected your own button and clicked the pickup action icon). That does not make any sense.
If you want to ANSWER a call, you have to lift the handset. FOP2 cannot control a phone, it can control Asterisk. That is why there is no ANSWER button, not even a HOLD button, because those actions are tied to the phone and not the PBX.
And about call pickup, in fop 2.0 it works if the ringing calls was originated on the same context as the pickup extension. That does not happen very often. In fop2 beta another technique is used that picks up the calls on different contexts too.
Another new feature in the beta lets you specify a different channel for origination than the channel itself, that means that you can use Local/XXX type channels to set AlertInfo before originating the call so the phone is set to auto-answer, for example...
Best regards,
jmituzas
28 Dec 2009

Thanks for the input, much appreciated.
Will try to pickup a call from another extension other then myself. :lol:
That time had tried it and when I hit pickup it picked up 6920 not 6910 the phone that was ringing.
127.0.0.1 <- CommandId: 547947727
127.0.0.1 <- Command: DATABASE DEL "CALLTRACE" "6920"
127.0.0.1 <- ResultCode: 200
127.0.0.1 <- Result: Success
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: Start
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 2082873373
127.0.0.1 <- Command: VERBOSE "DbDel CALLTRACE/6920 - Caller ID is not defined" 3
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: End
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 2082873373
127.0.0.1 <- Command: VERBOSE "DbDel CALLTRACE/6920 - Caller ID is not defined" 3
127.0.0.1 <- ResultCode: 200
127.0.0.1 <- Result: Success
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: Start
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 700698019
127.0.0.1 <- Command: SET VARIABLE FILTERED_DIAL "6920"
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: FILTERED_DIAL
127.0.0.1 <- Value: 6920
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: End
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 700698019
127.0.0.1 <- Command: SET VARIABLE FILTERED_DIAL "6920"
127.0.0.1 <- ResultCode: 200
127.0.0.1 <- Result: Success
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: Start
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 582048809
127.0.0.1 <- Command: VERBOSE "Filtered ARG3: 6920" 3
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: End
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 582048809
127.0.0.1 <- Command: VERBOSE "Filtered ARG3: 6920" 3
127.0.0.1 <- ResultCode: 200
127.0.0.1 <- Result: Success
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: Start
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 564109462
127.0.0.1 <- Command: SET VARIABLE ds "DAHDI/6,15,tr"
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: ds
127.0.0.1 <- Value: DAHDI/6,15,tr
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: End
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 564109462
127.0.0.1 <- Command: SET VARIABLE ds "DAHDI/6,15,tr"
127.0.0.1 <- ResultCode: 200
127.0.0.1 <- Result: Success
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: Start
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 432424495
127.0.0.1 <- Command: SET PRIORITY normdial
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: AGIExec
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: End
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- CommandId: 432424495
127.0.0.1 <- Command: SET PRIORITY normdial
127.0.0.1 <- ResultCode: 200
127.0.0.1 <- Result: Success
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: AGISTATUS
127.0.0.1 <- Value: SUCCESS
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 2
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-dial
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 7
127.0.0.1 <- Application: Dial
127.0.0.1 <- AppData: DAHDI/6,15,tr
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: DIALSTATUS
127.0.0.1 <- Value:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: DIALEDPEERNUMBER
127.0.0.1 <- Value:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: DIALEDPEERNAME
127.0.0.1 <- Value:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: ANSWEREDTIME
127.0.0.1 <- Value:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: DIALEDTIME
127.0.0.1 <- Value:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newchannel
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- ChannelState: 1
127.0.0.1 <- ChannelStateDesc: Rsrvd
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- AccountCode:
127.0.0.1 <- Uniqueid: 1262050686.7
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- Variable: TRANSFERCAPABILITY
127.0.0.1 <- Value: SPEECH
127.0.0.1 <- Uniqueid: 1262050686.7
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- Variable: DIALEDPEERNUMBER
127.0.0.1 <- Value: 6
127.0.0.1 <- Uniqueid: 1262050686.7
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- ChannelState: 5
127.0.0.1 <- ChannelStateDesc: Ringing
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName:
127.0.0.1 <- Uniqueid: 1262050686.7
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Dial
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- SubEvent: Begin
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Destination: DAHDI/6-1
127.0.0.1 <- CallerIDNum: <unknown>
127.0.0.1 <- CallerIDName: <unknown>
127.0.0.1 <- UniqueID: 1262050681.6
127.0.0.1 <- DestUniqueID: 1262050686.7
127.0.0.1 <- Dialstring: 6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: NewCallerid
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- CallerIDNum: 6920
127.0.0.1 <- CallerIDName:
127.0.0.1 <- Uniqueid: 1262050686.7
127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6920
127.0.0.1 <- Context: default
127.0.0.1 <- Hint: DAHDI/6
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6920
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Hint: DAHDI/6&Custom:DND6920
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0
__________________________________________
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-get-vmcontext
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 300
127.0.0.1 <- Application: NoOp
127.0.0.1 <- AppData:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 2
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: ARG1
127.0.0.1 <- Value: 6920
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_EXTEN
127.0.0.1 <- Value: s
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_CONTEXT
127.0.0.1 <- Value: macro-exten-vm
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_PRIORITY
127.0.0.1 <- Value: 18
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 2
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Context: macro-vm
127.0.0.1 <- Extension: s-NOANSWER
127.0.0.1 <- Priority: 2
127.0.0.1 <- Application: VoiceMail
127.0.0.1 <- AppData: 6920@default,u
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- ChannelState: 6
127.0.0.1 <- ChannelStateDesc: Up
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName:
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newchannel
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- ChannelState: 1
127.0.0.1 <- ChannelStateDesc: Rsrvd
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- AccountCode:
127.0.0.1 <- Uniqueid: 1262050703.8
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Variable: TRANSFERCAPABILITY
127.0.0.1 <- Value: SPEECH
127.0.0.1 <- Uniqueid: 1262050703.8
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: NewAccountCode
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Uniqueid: 1262050703.8
127.0.0.1 <- AccountCode:
127.0.0.1 <- OldAccountCode:
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: NewCallerid
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Uniqueid: 1262050703.8
127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- ChannelState: 5
127.0.0.1 <- ChannelStateDesc: Ringing
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Uniqueid: 1262050703.8
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: default
127.0.0.1 <- Hint: DAHDI/5
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Hint: DAHDI/5&Custom:DND6910
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Hangup
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Uniqueid: 1262050703.8
127.0.0.1 <- CallerIDNum: <unknown>
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Cause: 19
127.0.0.1 <- Cause-txt: User alerting, no answer
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: OriginateResponse
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Response: Failure
127.0.0.1 <- Channel: DAHDI/5
127.0.0.1 <- Context:
127.0.0.1 <- Exten:
127.0.0.1 <- Reason: 1
127.0.0.1 <- Uniqueid: <null>
127.0.0.1 <- CallerIDNum: <unknown>
127.0.0.1 <- CallerIDName: <unknown>
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: default
127.0.0.1 <- Hint: DAHDI/5
127.0.0.1 <- Status: 4
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Hint: DAHDI/5&Custom:DND6910
127.0.0.1 <- Status: 4
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: VMSTATUS
127.0.0.1 <- Value: FAILED
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 1
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: ARG1
127.0.0.1 <- Value: 6920
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: ARG2
127.0.0.1 <- Value: 6920
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_EXTEN
127.0.0.1 <- Value: 6920
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_CONTEXT
127.0.0.1 <- Value: from-did-direct
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_PRIORITY
127.0.0.1 <- Value: 1
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: VarSet
127.0.0.1 <- Privilege: dialplan,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Variable: MACRO_DEPTH
127.0.0.1 <- Value: 0
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- Server: 0
127.0.0.1 <- Event: Hangup
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/2-1
127.0.0.1 <- Uniqueid: 1262050681.6
127.0.0.1 <- CallerIDNum: <unknown>
127.0.0.1 <- CallerIDName: <unknown>
127.0.0.1 <- Cause: 0
127.0.0.1 <- Cause-txt: Unknown
127.0.0.1 <- Server: 0
admin
28 Dec 2009 Administrator

Ok, please do not post more debug information, as it is long, unreadable and always incomplete. There is nothing in the logs that let me guess what you did and what happened.
When you hit pickup, your phone will ring and you will be connected to the party that was ringing the other extension. Not sure what you meant with "picking 6920 and not the phone that was ringing". I am not sure what phone was ringing, what extension your were logged at, what extension was selected and what button did you press on fop2. And the logs are not going to show that either.
I believe this is not a configuration issue now, but more of a usage issue. Perhaps you need to start a new thread on the Usage forum instead.
And I believe I already talked about call pickup and fop2 releases, the 2.0 release only works for calls on the same context, for calls from different context you have to use the beta. And if there are problems with call pickup regarding this they will show in the asterisk log, not in fop2 logs. Check the asterisk full log when you try a pickup, and try to spot for errors there...
Best regards,
Newer ›