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Buttons on action bar not in function

  1. 15 years ago

    selde

    21 Jul 2009

    Hi!

    Anyone else tried FOP2 on Trixbox 2.8.0?

    I've installed it OK, and can track extension availibility and status ok. But from the buttons in action bar only a few of them are working (actually only Hangup I think?).

    When I try to i.e. transfer a call, absolutely nothing happens. Any suggestions would be appreciated :-)

    Best regards
    Stian

  2. admin

    21 Jul 2009 Administrator

    Hi,

    It is not easy to debug by forum! Try to catch me on the live help, it can be several things: misconfiguration, fop2 bug, or a user error. What to look for: debug output in the asterisk cli or full log (incrementing verbose and debug levels). Starting fop2_server in debug mode:

    service fop2 stop
cd /usr/local/fop2
./fop2_server -X 15

    And look for the output trying to spot errors or problems (it is very verbose, you might need to capture the output)

    Best regards,

  3. selde

    22 Jul 2009

    Hi Nicolas!

    Thanks for your reply. I have tries a verbose debug from fop2, and below you'll find the debug output I think is relevant for a try on transfer. As you see, it looks like the Atxfer command is not supported?

    1.1.101.5 <= <msg data="1|atxfer|3|5bc68f1ffd1a603cdc59ed440b684b12" />

    127.0.0.1 -> Action: Atxfer
    127.0.0.1 -> Channel: SIP/192.168.27.5-08debe20
    127.0.0.1 -> Exten: 647
    127.0.0.1 -> Context: from-internal
    127.0.0.1 -> Priority: 1
    127.0.0.1 -> Async: True

    127.0.0.1 <- Response: Error
    127.0.0.1 <- Message: Invalid/unknown command: Atxfer. Use Action: ListCommands to show available commands.
    127.0.0.1 <- Server: 0

    Response: Error

    Message: Invalid/unknown command: Atxfer. Use Action: ListCommands to show available commands.

    Server: 0

    Please give me a word if you need more debug information. I'm running on a "out of the box" trixbox 2.8.0 with Asterisk 1.6.0.9-samy-r27.

    Best regards
    Stian

  4. Thomas

    22 Jul 2009

    From what I can see the atxfer AMI command is included by default on 1.6.1 and not 1.6.0 if this is right you would have to patch it in as I read that FOP2 will try do attended transfers on 1.6 versions. Maybe you could ask Andrew to add it into Trixbox 2.8.

  5. admin

    22 Jul 2009 Administrator

    Hi, I have an interim version where you can force regular redirects instead of atxfer. Atxfer is really nice because it performs an attendant transfer, it was availalbe in some 1.6 version, but it seems not in trixbox. I would have to track 1.6 development more closely.

    The interim release you have to add in fop2.cfg:

    blind_transfer=1

    That will force the use of standard redirection (blind transfers) instead of attendant transfers.

    That option is only available since july 20th, and it is not definitive.

    That will take care of transfers on asterisk 1.6.

    Best regards,

  6. selde

    23 Jul 2009

    Hi Nicolas!

    I've tries the blind_transfer=1 option, and it works like hell :-)

    For "Dial", "Call pickup" and "Listen" fuctions it seems to be an issue about permissions.
    Se debug below. Do you have any idea where these permission issues is?

    1.1.101.5 <= <msg data="1|originate|3|1bc740888fe559742f81224f7a1463c8" />

    127.0.0.1 -> Action: Originate
    127.0.0.1 -> Channel: SIP/645
    127.0.0.1 -> Exten: 647
    127.0.0.1 -> Context: from-internal
    127.0.0.1 -> Priority: 1
    127.0.0.1 -> CallerID: <645>
    127.0.0.1 -> Async: True

    127.0.0.1 <- Response: Error
    127.0.0.1 <- Message: Permission denied
    127.0.0.1 <- Server: 0

    Response: Error
    Message: Permission denied
    Server: 0

    Best Regards
    Stian

  7. admin

    23 Jul 2009 Administrator

    Hi,

    You need the "originate" permission for the manager user.. set that up in /etc/asterisk/manager.conf and you will be fine..

    Best regards,

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