Edited 7 years ago by AlexRS
Hi! I use tagQueueCalls. My buttons.conf contains
[QUEUE/helpdesk] type=queue label=техподдержка
When operator is speaking, in plugin I get
"From queue:: техподдержка"
When call is finished and plugin ask operator for tag, its
"Call from queue helpdesk"
Is it possible always use "техподдержка"? Operators may be confused by different queue names.
Answered by admin
See post in contextI have updated the plugin to show the queue label both for connect and complete events.
Best regards,
