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Popups for each device

  1. 8 years ago

    rhartmann

    8 Nov 2016

    when a new call "Rings" in i get a popup on the display for each device that is tied to my extension
    Example When you call 2004 it will issue a dial

    SIP/8801&SIP4407&SIP1475

    All three of these phones ring upon receipt of a new call.

    This allows me to be able to answer the calls to my extension no mater where in the office i am working at that moment (warehouse desk, office desk, mobile softphone).

    The problem that is presented is each one of these results in a Popup on Ringing I only need to have a single pop up not 3 of them

    Is there a way to interupt the code that performs the popup so that it will show only a single popup no mater which of the Channels are ringing

    my button looks like this

    [SIP/8801]
Label=Ronald Hartmann
Extension=2004
Context=internal-calls
type=extension
group=engineering
channel=SIP/4407
channel=SIP/1475

    What I am looking for is a single popup whenever extension 2004 has a call coming in.

    Any guidance is appreciated.

  2. admin

    9 Nov 2016 Administrator

    There is no way to prevent those popups currently. Your extension is attached to serveral devices, and all of them are ringing and generating a ring event, so you will get the popup for each.

    Now, you could modify checkdir.php in some way, and try to keep some kind of state on popups to prevent the call on any javascript code that you might output directly in checkdir.php (but you should not be using the preferences popup url in that case).

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