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admin buttons page shows nothing

  1. 8 years ago

    ictiucn

    14 Jan 2016
    Edited 8 years ago by ictiucn

    Hi,

    FOP2 works very well! Users are happy with it.

    But when I click 'buttons' in the admin panel the pages (/fop2/admin/pagebs.fop2buttons.php) remains white, nothing shows up. This started when I was working in the admin panel and clicking between various options (i.e. plugins, users, buttons). Any suggestions?

    [edit]
    I found an entry in the error log that says:
    PHP Fatal error: require_once(): Failed opening required 'parsecsv.lib.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/html/fop2/admin/pagebs.fop2buttons.php on line 8, referer: http://piaf.iucn.nl/fop2/admin/

    kind regards,

    Tom

    registered fop2 version 2.28 (but on the main admin page it says 2.00)
    FreePBX Version = 2.10.1.19
    Running Asterisk Version = 11.10.0
    Operating System = CentOS release 6.5 (Final)

  2. ictiucn

    19 Jan 2016

    Solved it by installing the missing file parsecsv.lib.php, downloaded from github. No idea why it went missing.......

    Tom

  3. admin

    19 Jan 2016 Administrator

    Hi,

    If you upgrade the FOP2 Manager via web, and permissions/ownership of /var/www/html/fop2/admin are not correct, you will experience that issue (new files are not added, existing files *are* updated).

    So, in oder to prevent a similar problem to occur on the next update, be sure to change ownership of that directory.... in FreePBX the user is normally "asterisk", so try

    chown asterisk.asterisk /var/www/html/fop2/admin
    chown asterisk.asterisk /var/www/html/fop2/admin/* -R

    Best regards,

  4. ictiucn

    20 Jan 2016

    Hi,

    Thanks for the reply, I changed the ownership of the fop2 admin folder contents to asterisk. I upgraded with the webinterface last month so it could have happened the way you suggest.

    regards,

    Tom

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