FOP2 Forum

1691 views

Unable to retrieve recordings

Support

8 years ago

rennes
6 Jan 2016

I have a problem with recordings. I can see recordings listed in recordings popup, but I am unable to download or listen to them.
When I press listen button, it turns to exclamation mark. I see from apache logs that it tries to access the correct file:
"GET /fop2/download.php?file=1eac64a206bfca07e7f17e1e6b5b436d!/var/astrec/2015/11/24/37271number_37271number_153701_1448372217.467_ADMIN.wav HTTP/1.1" 206 426 "" "Mozilla/4.0 (compatible; MSIE 999.1; Unknown)"
The file exists and is readable.
Whe I press download button, I get error message "ERROR: File not found."
Apache log shows this:
"POST /fop2/download.php HTTP/1.1" 200 383 "" "Mozilla/4.0 (compatible; MSIE 999.1; Unknown)"
Am I doing something wrong or is this a bug?
admin
16 Jan 2016 Administrator
You are using custom paths, as such you will have to modify scripts to use those paths instead of defaults. look for the download.php file and consider this:
```
if(!stristr($_SESSION[MYAP]['vfile'],$_SESSION[MYAP]['vpath']) && !stristr($_SESSION[MYAP]['vfile'],'/var/spool/asterisk/monitor/fop2')) {
    die("no way");
}
```
If the filename is not in /var/spool/asterisk/monitor/fop2 the script will abort right there. So you will need to modify to suite your needs/paths. Also, it is possible that the web server user is unable to read that file/path, so double check permissions.