Special Popup Application
I tried to put this in under a new conversation but I couldn't figure out how to put in a title.
Greetings All,
This my second purchase of your product. I purchased this for my demo the other night. I have a potential client that runs an Executive Office Suite. They have two receptionist that field calls for the different businesses that rent office space from them. I am proposing a FreePBX solution to them and I am exploring using FOP2. The client, however, has a request that could kill the deal for me. All in all it is a very reasonable request but I can’t find operator panel software that can do it.
They want a popup on ringing from their clients DID’s that contains a script for the receptionists to read so they answer calls correctly. Notice I said this is triggered by which DID is ringing and not incoming caller ID. Moreover they want their clients to be able to edit the scripts themselves from a user panel.
I have installed your program on my demo PBX and purchased the full license. I have experimented with the checkdir.php file but I couldn't make it send a popup from the ringing DID. What I did was make a Custom Application Extension 501 in FreePBX that is pointed to the Receptionist extension 150. I set the DID to 501 as a destination. I also set a UserEvent to occur when 501 is dialed. The popup worked but it was using information from the caller ID and not the DID. I did the log file thing and it showed me that the UserEvent made it to the manager interface. What I learned is that I really don't have a clue how to do this. I would like to know if you guys could build this for me and what it would cost? It certainly looks doable.
Thank you, Randy Buller Broward Telecom Solutions