First off am running AsteriskNow 1.5 with upgraded asterisk to version 1.6.
All seems well, I have buttons for extensions and shows when person is on a call ! Great. But the problem is my users can not transfer calls from within fop2.
I can dial another extension - my phone rings I pick up it dials other extension. But when I select another user to transfer the caller to it does nothing. Could someone please explain to me how this should in fact work, maybe I am going about it wrong?
In short login as 6010 -> dial -> 2020 "works" -> transfer 2020 -> 6000 "does nothing"
Is what I am trying to accomplish possible, and if so could you please explain to me how to achieve this.
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Anyways my permission file (fop2.cfg) is as shown:
[general]
; AMI definitions
manager_host=127.0.0.1
manager_port=5038
manager_user=admin
manager_secret=nmcasterisk
;event_mask=call,agent
; Daemon definitios
listen_port = 4445
;restrict_host = www.asternic.org
;web_dir = /var/www/html/fop2
; Global Config
language = en
poll_interval = 86400
poll_voicemail = 1
;master_key = 5678
; USER LIST
;user=620:1234:all
;user=621:1234:all
;user=622:1234:all
;user=623:1234all
user=6910:6910:all
user=6920:6920:all
user=2010:2010:all
user=2020:2020:all
user=2030:2030:dial,transfer,pickup
user=3010:3010:dial,transfer,pickup
user=3020:3020:dial,transfer,pickup
user=3030:3030:dial,transfer,pickup
user=5010:5010:dial,transfer,pickup
user=6000:6000:dial,transfer,pickup
user=6010:6010:dial,transfer,pickup
buttonfile=buttons.cfg
blind_transfer=1
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part of my buttons.cfg file (what i have tried was log in as 6010 dial 2020 (worked) transfer 2020 to 6000 so I will show that part)
[SIP/6010]
type=extension
extension=6010
label=Joe Mituzas
mailbox=6010@default
context=from-internal
extenmailbox=*6010@device
[SIP/2020]
type=extension
extension=2020
label=CIO
mailbox=2020@default
context=from-internal
extenmailbox=*2020@device
[SIP/6000]
type=extension
extension=6000
label=Reception
mailbox=6000@default
context=from-internal
extenmailbox=*6000@device
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Any help would be greatly appreciated,
Thanks in advance,
jmituzas