Hi There
We installed FOP2 with freepbx and asterisk, using device/user mode and pjsip.

The issue we are having is the FOP2 stop updating the extension status after a while.

We enabled the debug level to 15, and notice below error
127.0.0.1 <- Event: PresenceStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: *80176
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Hint: &Custom:DND176
127.0.0.1 <- Status:
127.0.0.1 <- Subtype:
127.0.0.1 <- Message:

127.0.0.1 <- Event: UserEvent
127.0.0.1 <- Privilege: user,all
127.0.0.1 <- Channel: PJSIP/111645-00002905
127.0.0.1 <- ChannelState: 4
127.0.0.1 <- ChannelStateDesc: Ring
127.0.0.1 <- CallerIDNum: 111645
127.0.0.1 <- CallerIDName: device
127.0.0.1 <- ConnectedLineNum: <unknown>
127.0.0.1 <- ConnectedLineName: <unknown>
127.0.0.1 <- Language: en_AU
127.0.0.1 <- AccountCode:
127.0.0.1 <- Context: macro-user-logoff
127.0.0.1 <- Exten: s
127.0.0.1 <- Priority: 3
127.0.0.1 <- Uniqueid: 1527123982.16489
127.0.0.1 <- Linkedid: 1527123982.16489
127.0.0.1 <- UserEvent: UserDeviceRemoved
127.0.0.1 <- Data: 176,111645

127.0.0.1 <- Event: DeviceStateChange
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Device: Custom:FOLLOWME111645
127.0.0.1 <- State: INVALID

127.0.0.1 <- Event: UserEvent
127.0.0.1 <- Privilege: user,all
127.0.0.1 <- Channel: PJSIP/111645-00002905
127.0.0.1 <- ChannelState: 4
127.0.0.1 <- ChannelStateDesc: Ring
127.0.0.1 <- CallerIDNum: 111645
127.0.0.1 <- CallerIDName: device
127.0.0.1 <- ConnectedLineNum: <unknown>
127.0.0.1 <- ConnectedLineName: <unknown>
127.0.0.1 <- Language: en_AU
127.0.0.1 <- AccountCode:
127.0.0.1 <- Context: macro-user-logoff
127.0.0.1 <- Exten: s
127.0.0.1 <- Priority: 3
127.0.0.1 <- Uniqueid: 1527123982.16489
127.0.0.1 <- Linkedid: 1527123982.16489
127.0.0.1 <- UserEvent: UserDeviceAdded
127.0.0.1 <- Data: 111645,111645

EV: error in callback (ignoring): Can't call method "setQualify" on an undefined value at script/fop2_server.pl line 13036.

Then fop2 stop receiving the AMI event from asterisk, no log in the debug log.

Can you shed some lights on this? Or if you need more information, let me know.

Reinstall fop2 2.27 solved the problem. Thank you.

I tried to clear the cache (on both firefox and chrome)

But still the issue persists.

Hi

Hope you can help me. I currently installed freepbx and Fop2. Most of the functions are working fine except the conference button.

If someone dial the conference extension and join the conference. I can see a long string within the conference field.

[{"ismarked": "off", "ismuted": "off", "istalking":"off", "conference":"CONFERENCE/300", "channel": "1", "name": "1001 Extension 1001"}]

It only happens for conference. The queue button is working fine. Any idea? Thanks.

Server: Debian Wheezy
Asterisk Version: 11.5
Freepbx Version: 2.11
Fop2 Version: 2.27
confbridge is used.